The Town of Smithfield has partnered with SeeClickFix to announce a new platform that will allow citizens to report quality-of-life issues and request town services.

With the free SeeClickFix mobile app and web tools, Smithfield citizens will now be able to provide town staff with pictures, videos, specific descriptions, and more valuable information needed to get the job done efficiently. In addition, the SeeClickFix platform provides Smithfield officials with a centralized issue management system to manage issues from creation to resolution — engaging citizens throughout the process.

This partnership not only allows Smithfield citizens to report problems, but also to view and comment on problems submitted by their neighbors. Citizens can even create their own “watch areas” to receive notifications about all the issues reported in their community, enabling them to follow the progress of all service requests — not just the ones they report.

The SeeClickFix mobile app is available for download on Android and iPhone. In addition to the mobile apps, citizens can send reports to seeclickfix.com.

About SeeClickFix
SeeClickFix was founded in 2008 to empower citizens with tools to publicly document quality of life concerns in their neighborhoods. By radically improving the quantity and quality of this data, SeeClickFix was quickly adopted by local governments, who needed a better way to receive information from citizens.
This exchange helped to build one of the largest neighborhood networks in the world — upon which public agencies and public citizens engage to improve communities. Today, SeeClickFix has official partnerships with hundreds of cities, engaging hundreds of thousands of citizens in the resolution of millions of issues.
SeeClickFix has worked with government partners to develop municipal management tools on top of this citizen network. As SeeClickFix is adopted into the everyday lives of government users, the benefit of the engaged citizen base continues to grow.

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